Why Choose Us
At DRC, our company is dedicated to differentiating ourselves from our competitors by providing superior customer service. As a medium-sized company, DRC offers benefits and deliverables that are more client-centered than many larger corporations. While we have the capacity and resources necessary to handle large programs, we are agile enough to maintain a client-focused attitude, providing our clients with customized and flexible services for their programs. DRC operates as a boutique shop with the power and bandwidth of a mature organization. We do not take a one-size-fits-all approach to a project; instead, we work closely with our assessment clients to design and improve our processes to meet their program’s evolving requirements.
“DRC has been a true partner in helping our organization reevaluate our test development processes from end to end to better serve our stakeholders. Their ability to quickly understand our business and our market, paired with their deep testing expertise proved to be invaluable. The thoroughness of their recommendations, which were prioritized by ease to implement and positive impact to our team, our candidates, and our business, allowed us to move forward more quickly.”
~ Amy Dufrane
Ed.D., SPHR, CAE, CEO
HR Certification Institute
"Our Board recognized the significant undertaking involved in a vendor transition, yet looking back on the effort I can honestly say that Jessica and the team at DRC were instrumental in the smooth, successful transition that we executed in 2022. In transitioning from a one-stop-shop to a multi-vendor solution there was the potential for significant disruption, and the team at DRC managed the process effortlessly by keeping the lines of communication open and working collaboratively. As a result, our team was able to focus on and maintain our ongoing credentialing efforts, trusting that we are in a true partnership to deliver quality exams for our stakeholders. "
~ Joyce Reitzner
Executive Director/Chief Operating Officer
Association of Pulmonary and Critical Care Medicine
“I have had the opportunity to work with Jessica on multiple projects related to test development. She effectively led traditional item development efforts as well as advanced item type development with complex technical requirements and scoring factors. Finding a facilitator that can both manage technical requirements and engage with volunteers is invaluable. She constantly demonstrates the ability to connect with subject matter experts on a personal level and builds trust which is so critical to program success. Jessica is someone that you can trust to bring her best efforts including an ability to think beyond the next task that needs to be completed. She is certainly someone you will find to be an asset if you have the opportunity to work with her as I have.”
~ Jared Zurn
Vice President of Examinations
National Council of Architectural Boards (NCARB)
"While at Prometric, Samantha oversaw the RFP, implementation and steady state transition of our paper-based exams to computer-based testing. We could not have asked for a more thoughtful, honest and strategic partner. Not only did she advise us on this transition but she helped us respond to the unique and never-ending challenges brought on by the global pandemic. She is a creative and reliable problem solver. She never “sold us” products. She helped us identify the right solutions for the issues we were facing. Truth be told, we couldn’t have done it without her… or at least we wouldn’t have wanted to.
~ Aimee Hobby Rhodes
Head, Exam Administration & Security
“I would not hesitate to recommend Holly to any organization seeking an enthusiastic and highly capable business partner. During my tenure as CEO of the Pediatric Nursing Certification Board, I had multiple opportunities to seek her input on complex issues while she served as Prometric’s VP, Account Management. It didn’t matter the time of day or whether it was someone else’s responsibility, she made herself available and provided timely actionable responses. Due to her considerable executive experience, Holly has a depth of understanding of the assessment industry that few can claim. She has always placed a high priority on serving client needs and is a joy to work with.”
~ Peg Harrison
Retired CEO of the Pediatric Nursing Certification Board